Welcome to Manvarwebpreneur. By purchasing, accessing, or using our services including WhatsApp Desktop Software, WhatsApp Business API Solutions, and RCS Messaging Services, you agree to the following Terms & Conditions.

1. Service Usage Agreement

• Our services are provided to help businesses manage customer communication, marketing campaigns, automation, and messaging solutions.
• Customers are responsible for using our services in compliance with applicable laws, WhatsApp policies, Google policies, telecom regulations, and messaging guidelines.
• Any misuse of the platform, including spam messaging, unauthorized communication, or illegal activities, is strictly prohibited.

2. Payment & Activation

• Advance payment is required before activation, installation, setup, or onboarding of any service.
• Service activation will begin after successful payment confirmation.
• All service charges, subscription fees, platform fees, and messaging charges must be paid as per the selected plan.

3. Software Installation & Setup

• For WhatsApp Desktop Software, our team will assist with installation and initial setup on your system.
• Customers must provide necessary system access and information required for installation.
• Customers are responsible for maintaining their device, internet connection, and WhatsApp account availability.

4. Subscription & Renewal

• Services are provided based on the selected subscription plan and validity period.
• Renewal charges must be paid before the expiry date to continue uninterrupted services.
• Any changes in third-party platform pricing (WhatsApp, Meta, Google, telecom providers, etc.) may affect service charges.

5. WhatsApp Account Responsibility

• Customers are responsible for maintaining their WhatsApp account safety and following WhatsApp guidelines.
• We do not guarantee prevention of account restrictions, limitations, or bans caused due to customer activities, content, messaging practices, or policy violations.
• Customers must send messages only to users who have given proper consent.

6. WhatsApp Business API & RCS Messaging

• WhatsApp Business API and RCS services depend on third-party platforms and telecom providers.
• Message delivery, approval, templates, and availability are subject to third-party policies and technical limitations.
• Template approval, campaign approval, and messaging limits are controlled by respective platforms.

7. Customer Data & Privacy

• Customers are responsible for the data, contacts, and information uploaded or used through the services.
• Customers must ensure they have permission to contact their users/customers.
• We take reasonable measures to maintain service confidentiality and security.

8. Refund Policy

• Payments made for software, setup, subscriptions, API services, or messaging credits are non-refundable after activation or service commencement.
• Refund requests, if applicable, will be reviewed based on service status and company policies.

9. Support & Assistance

• Customer support will be provided through our official support channels.
• Support includes assistance related to installation, configuration, and service-related queries.
• Any third-party issues related to WhatsApp, Meta, Google, telecom providers, or internet connectivity are outside our direct control.

10. Service Availability

• We aim to provide continuous service availability; however, temporary interruptions may occur due to maintenance, technical issues, or third-party platform changes.
• We are not responsible for downtime caused by external platforms or infrastructure providers.

11. Limitation of Liability

• We are not responsible for any business loss, data loss, account restrictions, missed communication, or revenue impact caused by misuse, third-party actions, or technical limitations.
• Customers agree to use services at their own responsibility and discretion.

12. Modification of Terms

• We reserve the right to update or modify these Terms & Conditions at any time.
• Updated terms will be effective once published on our website.

13. Acceptance of Terms

By purchasing or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

For Support & Queries:
📞 Contact: +919510988885
📧 Email: support@manvarwebpreneur.com